Application Privacy

FUNDAMENTAL SURGERY PRIVACY NOTICE

We are FVRVS Limited (trading as Fundamental Surgery), a company incorporated and registered in England and Wales with company number 07370553 whose registered office is at 55 Baker Street, London, England, W1U 7EU, (“we”, “us”, “our”).   

Fundamental Surgery software enables users to access simulated operating environments (“Simulations”) to practice medical procedures.   

You are permitted to use the Fundamental Surgery software (the “Licensed Software”) and associated documentation provided or made available by us relating to the Licensed Software from time to time (including on the pages of our website) (“Documentation”) under a Customer Agreement (the “Master Agreement”) between us and the entity that has permitted you to use the Licensed Software (your “Sponsor”).   

We provide the Licensed Software and Documentation for you to use on behalf of your Sponsor and primarily process the personal data provided by, or collected about, you on behalf of your Sponsor.  

However, we will also process your personal data for own purposes in certain circumstances.  This privacy notice sets out how we process your personal data.     

  1. When you use the Licensed Software and participate in Simulations, we will process: 
    1. the personal data that you provide to us, including your name, department, specialist area of surgery, location (country and state/region), level/role, e-mail addresses, phone numbers, and account username and password; and 
    2. the personal data that we collect about you, including Simulations accessed, started and completed, Simulation scores (by procedure, occasion or stage), the number of times a Simulation is started and whether it is completed, and average time spent in a specific Simulation or group of Simulations (whether completed or aborted). 
  2. We will use this personal data to validate that your Sponsor has a current valid licence to use the Licensed Software and that the Licensed Software is not already in use, to provide your Sponsor with details in respect of your use of the Licensed Software and participation in Simulations, and to comply with our obligations under the Master Agreement.   
  3. We may also process:  
    1. anonymised and/or aggregated data for research and product development purposes; 
    2. your personal data for research, insight and product development purposes; and 
    3. if you have consented to this, your personal data to send you marketing messages by email, phone, SMS or post.  Some of these messages may be tailored to you, based on the information we hold about you.  If you no longer want to receive marketing communications from us, you can click on the ‘unsubscribe’ link in any email or contact us by email or post at the addresses set out below.  
  4. We rely on the following legal bases to process your personal data: 
    1. because we have obtained your consent (e.g. if you consent to receive marketing from us); and  
    2. because it is in our legitimate interests to maintain, improve and promote our products and services. We are always seeking to offer the most relevant Simulations.  
  5. We may share your personal data with third parties in the following circumstances:  
    1. with your Sponsor;  
    2. with our suppliers and service providers working for us (e.g. data services providers); with third party research and product development partners (e.g. instrument manufacturers, pharmaceutical manufacturers, and healthcare providers and organisations);  
    3. with our professional and legal advisors; 
    4. in exceptional circumstances with law enforcement or other governmental authorities (e.g. to report a fraud or in response to a lawful request); 
    5. in the event that we sell any business assets, to a potential buyer or investor (in which case, we will make reasonable attempts to ensure the buyer or investor will be bound by the terms of this privacy notice); and  
    6. otherwise where we have your consent or are otherwise legally permitted to do so. 
  6. We use service providers based around the world so your personal data may be processed in countries outside of your country or residence in countries where you may have fewer legal rights in respect of your data than you do under local law. Where we transfer personal data outside the European Economic Area, we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards, such as the EU’s standard contractual clauses and the EU-US Privacy Shield.  Please contact us if you would like more information about these safeguards.  
  7. If you have any queries on any aspect of this privacy notice, please contact us by email at hello@fundamentalsurgery.com or by post at The Cursitor Building, 38 Chancery Lane, London, Greater London, WC2A 1EL.

Website Privacy

This privacy notice discloses the privacy practices for www.fundamentalsurgery.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. For more information on our use of cookies, please visit our cookie policy page.

Surveys
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, qualification level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.